About WRUG

Established in 1990, the Western Region User Group (WRUG) initially formed as a small collective of West Coast IDX customers with the aim of enhancing interactions with the athenahealth support organization. Since its inception, WRUG has experienced significant growth and evolved to embrace a broader mission and larger community expanding far beyond the West Coast and serve organizations across the Nation. 

Our core objectives encompass:

• Fostering a supportive network for information exchange among members, offering technical expertise and operational solutions across all facets of our operations.
• Acting as a conduit to convey the needs, interests, and concerns of our organization, as well as those of the profession, to athenahealth.
• Cultivating a collaborative partnership with athenahealth, wherein all stakeholders contribute to the development of athenahealth products.
• Facilitating the exchange of non-restricted, valuable information recommended by athenahealth among members.
• Formulating and pursuing shared goals for the organization and its members.

Conference Information:

Annual two-day conferences are meticulously crafted to facilitate interactive discussions and enriching educational presentations. Registered members are encouraged to participate in all sessions, with meetings held in each Spring. Recent WRUG conferences have convened in vibrant locations such as Las Vegas, NV, Walnut Creek, CA and Albuquerque, NM.

Typical agendas feature a diverse range of activities, including workshops, keynote addresses, general presentations, open operational discussions, application breakout sessions, athenahealth updates, vendor presentations, and administrative sessions. Breakout sessions are tailored to four distinct tracks: Finance (BAR), Patient Flow, Information Technology, and MCA (Managed Care Applications).

WRUG values the contributions of the vendor community and extends membership to vendors, fostering collaboration and innovation. Our biannual conferences also feature a lively vendor fair, providing ample opportunities for networking and exploration of cutting-edge solutions.